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The Value of the Trifecta: ISO 9001, ISO 27001, and ISO 20000-1

Updated: Jan 19

ISO 27001:2022 is the international standard that outlines the requirements for an organization's information security management system (ISMS). It specifies how an organization can protect sensitive data to keep it confidential, ensure integrity is maintained, and have it available. ISO/IEC 27001:2022 helps organizations treat data security seriously and once implemented, it provides a robust management framework that enables an organization to effectively review and continually improve the management of its information security arrangements.


information system for ISO 27001

NOTE: The latest version of ISO 27001 was released and those who are considering certification or transitioning from the 2013 version need to be aware of key dates outlined in the link above.


When combined with ISO 9001:2015 and ISO 20000-1:2018, ISO 27001:2022 can provide an organization with a significant competitive advantage in the marketplace as these are the most popular standards required by many clients and contracts. In fact, certain companies can require all three standards to do business with them.


ISO 9001:2015 is the standard that outlines the requirements for a quality management system (QMS). This standard is the most popular worldwide and demonstrates a company is competent and trained to deliver a quality service, learns from its mistakes, and supports continual improvement.


ISO 20000-1:2018 is the standard that outlines the requirements for an IT service management system (ITSM). The standard allows service providers to plan, establish, implement, operate, monitor, review, maintain and improve their ITSM.


By implementing these three standards together, an organization can demonstrate to its customers that it has a robust and effective system in place for managing quality, security, and IT services.


ISO certification meeting

Having these certifications can give customers confidence in an organization's ability to deliver high-quality products and services that meet their needs. It also shows that the organization takes the security of its data and systems seriously and is committed to continually improving its processes. This can help to build trust with customers and set the organization apart from its competitors.


If you’re in need of help with achieving the Trifecta or with any of these three standards individually, contact us today so you can learn more about what it’s like to work with ISOP and how we can be the right partner for you.

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