ISO 9001:2015

ISO 9001:2015 Quality Management System (QMS)

There are approximately 20 features of a properly implemented ISO 9001 management system which all well-run organizations should adopt, including:

1. Gain a clear understanding of its philanthropic developing needs.

2. Documented evidence that all staff are competent and trained to deliver a quality service in areas where they  work.

3. A management system that helps the organization learn from its mistakes and that supports continual improvement.

Without these and the other basic features, the organization will be less capable of producing the consistent and reliable service that its clients require.

While it is not mandatory, nearly all organizations with ISO 9001 have “certified systems”. This means that the effectiveness of these basic features is inspected by an independent assessor annually. The independence of this assessor is validated by their accreditation as an ISO Certification Body.